Refund & Cancellation Policy

Last updated: 1 July 2026

1. Free Trial

New accounts can start on a free trial without a card. No charge is made until you actively choose and confirm a paid plan.

2. Subscription Billing

Paid plans, Golf Player, Kitty Organizer, Private League Organizer and Club Manager, bill on a recurring monthly cycle from the date you subscribe, in your selected currency (USD or PKR).

3. Cancelling Your Plan

• You can cancel a subscription at any time from your account settings.
• Cancellation stops future billing; you retain access to your current plan until the end of the billing period already paid for.
• Your player, score and group data remains available for the remainder of that period and is not deleted immediately on cancellation.

4. Upgrading or Downgrading

You may switch plans at any time. Upgrades take effect immediately with a prorated charge for the remainder of the billing period. Downgrades take effect at the start of the next billing period.

5. Refunds

Because plans include immediate access to the full calculation engine and course database, payments already processed for the current billing period are generally non-refundable. Where a charge was made in error, contact us and we will review it in good faith.

6. Custom Requirement Plans

Refund and cancellation terms for custom club or association agreements are set out in the individual agreement signed with our sales team, and take precedence over this general policy where they differ.

7. How to Request a Refund Review

Email info@golfhandicapmanagement.com or use our contact page with your account email and the reason for the request. We aim to respond within one business day.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date on this page.